How to Support People With Autism

You can’t see autism and unless someone tells you they have autism, the following points should be considered when dealing with any of our customers. 

People with autism may:
 
• Have communication difficulties
• Be anxious or confused
• Take longer to process instructions or demands
• Behave in a manner that could appear alarming
• Be vulnerable and need support
 
What can you do to help?
 
• Suspend your judgement, offer assistance.  
• If a person discloses their condition, ask how best you can help them.  Written  instructions can help.
• Allow the person time; to process their surroundings, your questions and their  responses.  Silence can be good!
• You should be clear when asking for information or questioning someone. Do not assume  that the person will pick up on your non-verbal communication or the underlying message  if it is peppered with small talk or niceties.
• Sometimes people will ask or complain about what may seem an insignificant point. These should still be listened and responded to. 
• Set an example – be consistent and appropriate!  

Autism Wessex is registered in England & Wales under charity number 1000792 at Charity Hub, Portfield School, Parley Lane, Christchurch, BH23 6BP. We use cookies to improve your experience using this website.
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