How we can help

Our Community Connection Service can answer general questions about autism. We are able to provide information about: 

  • Autism Wessex
  • Support from other organisations
  • Information about autism

What we can’t help with 

Our Community Connection Service cannot provide support with the following: 

  • Legal issues
  • Health issues
  • Offer a counselling service
  • Refer you to other agencies
  • Advise on conditions that are not part of the autism spectrum
  • Professionals seeking advice or guidance

How to contact us

If you have autism, or you are a family member of someone with autism and would like general information on autism, you can contact us using our online appointment booking system below. Please complete the online form in as much detail as you can to allow us to fully prepare for your appointment.

Book an appointment

If you would prefer to send your enquiry by email please send it to [email protected]

Alternatively, here are some organisations who can provide advice on various topics:

  • Advice Now - guides on how to win a PIP or DLA appeal 
  • AdviceLocal - directory of local advice services and information on welfare benefits, work, money, social care problems and more
  • Advice UK - local independent advice centres
  • Age UK - advice for older people
  • Carers UK - advice for carers about social care issues
  • Challenging Behaviour Foundation - social care advice when a person has a severe or profound learning disabilities (they are quite strict about this criteria), 3 telephone appointments of up to 45 minutes each per issue
  • Contact a Family - advice on benefits for children with disabilities
  • Citizen's Advice - advice on a wide range of issues, including challenging an ESA decision
  • Child Law Advice - advice on social care for children Disability Law Service - may be able to arrange free full legal representation if you live iLondon and are eligible for legal help/aid )
  • Disability Law Service - free legal advice about social care
  • Disability Rights UK - provides a personal budget helpline. Family Rights Group - advice for parents involved with social services and an advocacy service for young parents (under 30
  • Gingerbread - advice on benefits for lone parents
  • Mencap Direct - advice for people with learning disabilities
  • Mind - advice about being sectioned, social care and mental capacity
  • NAS - National Autistic Society 
  • Rethink - advice on mental health, social care and the criminal justice system
  • RNIB - benefits and care advice for blind or partially-sighted people
  • Shelter - for issues involving housing, housing benefit or housing costs in Universal Credit, supported living and eviction
  • Working Families Legal Helpline - advice on benefits for families
  • The Autism Services Directory - Lists autism services and support groups across the UK 

We're here to help 

Sometimes, we'll signpost you to external organisations who can provide you with further information and advice. Please note that we can't guarantee the service of these organisations. 

Get in touch

To speak to one of our advisors please use the 'Book an appointment' button above or send an email to [email protected]

To find out how we use your data please take a look at our Privacy Notice.

Autism Wessex is registered in England & Wales under charity number 1000792 at Charity Hub, Portfield School, Parley Lane, Christchurch, BH23 6BP. We use cookies to improve your experience using this website.
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