You can’t see autism and unless someone tells you they have autism, the following points should be considered when dealing with any of our customers. 

People with autism may:
 
• Have communication difficulties
• Be anxious or confused
• Take longer to process instructions or demands
• Behave in a manner that could appear alarming
• Be vulnerable and need support
 
What can you do to help?
 
• Suspend your judgement, offer assistance.  
• If a person discloses their condition, ask how best you can help them.  Written  instructions can help.
• Allow the person time; to process their surroundings, your questions and their  responses.  Silence can be good!
• You should be clear when asking for information or questioning someone. Do not assume  that the person will pick up on your non-verbal communication or the underlying message  if it is peppered with small talk or niceties.
• Sometimes people will ask or complain about what may seem an insignificant point. These should still be listened and responded to. 
• Set an example – be consistent and appropriate!  

Categories: Advocacy, Awareness, For professionals
Autism Wessex is registered in England & Wales under charity number 1000792 at Charity Hub, Portfield School, Parley Lane, Christchurch, BH23 6BP. We use cookies to improve your experience using this website.
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